Our Experience and expertise in the industry gives us the niche to identify gaps in your business and help your team to bridge those gaps through proper guidance, we also help you team to maintain consistency in business continuity.
Our trained auditor with be sent at the particular store/showroom in order to evaluate the customer experience. The evaluation parameters can be Store Ambience, Staff Grooming, Product Knowledge, Communication Skills, Selling Skills, Cashier Interaction etc.
We train our auditors to evaluate the SOP’s and customer experience by calling at the location as per the client requirement.
we recruit an auditor to evaluate the response time and communication experience via email.
Our team evaluates here the brand recommendation when an auditor asks for a shirt at a multi brand outlet out of all the brands at the store.
Our team checks the placement of the product at the store to assess the visibility of the brand.
Our team sends their trained auditor at the particular store/showroom in order to evaluate the price at which the product is being sold at the store and ensure that it is not being offered below the market price
Our team trains its auditors to perform an integrity check for a person/store in which issues of passing important leads and other malpractices can be highlighted.
Lead management is a set of methodologies, systems, and practices designed to generate new potential business clientele, generally operated through a variety of marketing campaigns or programs.